All commitment fees are NON-REFUNDABLE.
Services offered at Lashes by Sophia, Inc. are primarily by appointment. Therefore, last minute rescheduling can have a negative impact on our lash artist. It also takes away the opportunity for other potential clients to schedule an appointment.
Consequently, all commitment fees are also non-transferable.
We do our best to meet your scheduling needs and request that you adhere to our cancellation policy. Failure to reschedule within this time frame will result in a loss of your total commitment fee and a new commitment fee will be required to book another appointment.
Exceptions will not be made, as you are responsible for scheduling your time accordingly.
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